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Frequently Asked Questions (FAQ)

Before you ask in a support ticket

Is this a real medical product I can buy today?

No — BloodSugar is a UX prototype built to explore how diabetes data could be shown differently to patients and doctors. Pricing here is illustrative, modeled on real SaaS health-app pricing, not an active billing system.

Does the AI suggestion replace my doctor?

No. It only flags whether your own recent readings are worth mentioning at your next appointment, based on standard target ranges. It never diagnoses, prescribes, or tells you what to do.

What happens to my data if I downgrade from Plus?

In a real version of this product, your history beyond 6 months would stay stored, just not visible on the dashboard until you upgrade again — never silently deleted.

Can a clinic try Care Team before committing?

That's the idea behind "Talk to us" — Care Team pricing depends on patient volume and onboarding needs, so it's designed as a conversation rather than a fixed checkout.